Contact information

Shipping & Delivery Details

  • Processing Time: Most orders are processed within 24 to 48 hours (excluding Sundays and public holidays).

  • Estimated Delivery:

    • Metros: 3–5 business days.

    • Rest of India: 5–7 business days.

       

  • Shipping Charges: Shipping is often free for orders above a certain value (e.g., ₹500 or ₹999). For smaller orders, a flat shipping fee of approximately ₹50–₹100 usually applies.

  • Tracking: Once your order is dispatched, you will receive a tracking link via email or WhatsApp to monitor your shipment in real-time.


## Important Shipping Terms

  • Courier Partners: They typically partner with reliable services like BlueDart, Delhivery, or Ecom Express to ensure safe handling.

  • Address Changes: If you need to change your shipping address, you must contact them via WhatsApp (8137926473) before the order is dispatched. Once it's out for delivery, changes may not be possible.

  • Damaged on Arrival: If the package looks tampered with or damaged at the time of delivery, please do not accept it and notify their support team immediately at contactdascos348@gmail.com.


## Delivery Issues

If your order is marked as "Delivered" but you haven't received it, or if it's significantly delayed:

  1. Check with neighbors or your building's security gate.

  2. Contact the courier partner using the tracking ID provided.

  3. Reach out to Dascos official support if the issue isn't resolved within 24 hours